Vallejo Realty Management, Inc.

Contacts

Address:
1209 Tennessee Street, Vallejo, CA 94590
Get directions

Website:
vallejorealtymanagement.com

Phone number:
+1 707-643-2373

Categories:
Establishment   Real estate agency  

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Reviews about Vallejo Realty Management, Inc.

• Nuna B

  Oct, 13 2018
  ★ ☆ ☆ ☆ ☆
  Extremely dissatisfied with service or lack thereof.
  
  I went into their office on January 23rd 2018, I pulled up my full credit report on my phone as I knew that would be the factor that would keep me from getting the place. I showed all my pay stubs, along with page by page of my credit report and I told them I had nothing to hide. I live paycheck to paycheck just as most Americans do and wanted to be selective and upfront about everything as I can't just go and pay $35 every time I'm interested in a place . I was then told "no that shouldn't be a problem".
  
  Okay fast forward over 2 weeks from when I put my application in on January 23rd 2018. I hadn't heard back from them, so I call into the office and they said "oh we sent you an email stating you didn't get the place because of your credit".
  
  I said "well, that's interesting because when I came in I showed my full credit report Page by Page, including my pay stubs, along with other documentation & they still took my $35 application fee.
  
  Now fast-forward to today, which is February 12th, 2018. I was able to stop into their office & told them about my dissatisfaction. I was asked how they could make the situation better or what I would like? I told them I would like my application fee back even though I know it's not normally refunded. They will only refund $17 for that's what is the cost of the credit report. The other $18 is to "obtain, process and verify screening information including staff time and other soft cost".
  
  Mind you, I did not get an email, a phone call, nor a piece of mail stating I did not get the place.
  
  Highly unhappy with only getting $17 back and not the full 35. In my opinion this is not how you run a business unless your business is just collecting $35 from anyone that you can even though you know they're not going to qualify. Then to sweep it under the rug stating you called, mailed, and emailed something when in fact you did not. Very deceptive practices in my opinion.
  
  As I stood there in the office she went through looking for the email that she"sent" then said it must have fallen through the cracks. And yes it did fall through the cracks as I did not get a phone call as stated nor an email as stated nor a piece of mail stating I did not get the place.
  
  Had they been honest when I showed them everything, they would not would have had to "obtain process and verify screening information".
  
  So in my opinion I should be getting the full $35 back and not $17.
  
  $18 may not sound like a lot of money to some people but when you live paycheck-to-paycheck every dollar counts.
  
  I will also be doing a Yelp review, Facebook reviee, along with a couple groups I belong to regarding places for rent in Vallejo. I will also be contacting the Better Business Bureau on their deceptive and lying practice with not sending out any correspondence.
• Matt

  Feb, 20 2018
  ★ ★ ★ ★ ★
  They take care of their tenants. The property management companies I dealt with before just ignored maintenance requests and waited for you to give up and fix things yourself. Vallejo Realty Management just does what it's supposed to which means they really stand out from the others.

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